Thursday, December 13, 2012

Resources/ Links

How to write a STAR story
 http://www.mit.edu/~career/guide/star.html

Assessment for Career Planning
http://utahvalley.qualtrics.com/SE/?SID=SV_3BZRaDq2D7PHmNn

Pay for Utah jobs
http://jobs.utah.gov/jsp/wi/utalmis/gotoOccwage.do 

Occupational Outlook Handbook
http://www.bls.gov/oco/home.htm 

UVU Counseling Center
http://www.uvu.edu/acc/

UVU Academic Advisors:
 https://uvaps.uvu.edu/pls/prod/SZINFLST.P_DispAdvrLis

Final Reflection Paper


Maria Andersen
Final Reflection Paper
CLSS 2100
12/13/12

            I feel that I have been able to sort out my thoughts and goals throughout this course. I have finally decided that I am going to be changing my major to something that I have knowledge and already know that I am good at it. I have found that I really enjoy being in the insurance industry and being a leader.
            With my major, I want to make sure that what I study will be information and courses that will really help me be the best at what I do. I haven’t decided entirely yet, but I am looking forward to studying about business management with a possible Spanish minor. I really like the idea of being involved in the Hispanic community and help people there.
            Having done the self-assessments tests have really helped me learn more about my passions and what I want to do in the future.  I think that the ones I took were a good reflection on who I am and who I want to become. I have a better understanding now towards what industry I am leaning towards and what an array of options I have to do this. I want to learn more about the different companies so I can make a good decision in what I want to do. I plan to contact some different places to do an internship and find out more about the different parts of the industry.
            My goal is to graduate in about two to three years. I want to be able to from there to have already decided what company is best fit for me and start a career with them. I hope to have longevity with the same company. I do not want a company that is not financially stable. I hope that with interning and research I can find what is going to be best in the long run, and not just in the here and now.
            Another goal of mine is to find myself in a management or owner position where I am leading others. I enjoy helping and coaching people and I feel that is a strength I have that can benefit a company. I want to be able to help others succeed and with their success I can succeed as well.
            Within all of these career goals I want to be able to still balance my family life, my personal life and married life. I want to plan out my career so that it is conducive to that kind of a lifestyle. I also hope that in the search of this career and the finishing of my education I am able to find balance along with my passion.
I really am excited to have found myself and my place in the work place. I hope that from everything I have learned I will be one step ahead of others looking for similar positions and I can stand out of the crowd and get a good job from my hard work and knowledge.

Decision Making Model

Decision Making Model

Saturday, December 8, 2012

Short Term Goals


Short Term Goals

1.     Finalize what degree I want to pursue.
a.     Just need to finalize whether to have an Education degree or just general for Business.
b.     Meet with my future advisor under the major I am going to pursue.
c.      Do it by end of Spring 13 Semester
2.     Continue learning about Office management and apply new skills from 7 habits class into daily routine.
a.     Keep reading 7 habits book and apply one idea daily.
b.     Take continuing education classes. Sign up first of the year.
c.      Make goals every month with supervisor and check progress weekly.
3.     Making more quality time to spend with my husband
a.     Schedule date night every other week.
b.     Start the beginning of year since we will be less busy then

Revised Action Plan



Personal Action Plan- Need to constantly update!

Freshman Year of College
·         Completed

Sophomore Year of College
·         Take classes that will help me be more successful as a college student.
·         Begin to seriously research the different industries I am interested in being in.
·         Start going to career fairs and asking a lot of questions.
·         Seriously follow advice and apply all new techniques from classes this semester to be a better person

Second Summer
·         Take time to read books and do online research about the career I feel I am happy with
·         Make a plan with my husband as he is starting his career this year to fit my needs as well.
·         Get organized for Fall Semester- Better meal planning and house hold chores divided up better to make it less stressful for me
·         Decide by end of semester what exact major/minor to have and enroll in the proper classes for fall

Junior Year of College
This is the year that sets up success after graduation!
·         Decide to find a company to be an agent or continue to grow as a Directing Manager



Final Summer
This is the most important summer of your life; don't fool around!
·         Continue to build resume with contacts and Personal references.
·         Finalize the scheduling of last year of college, all credits are in order and know what is expected to graduate.
·         Get house organized

Senior Year of College
·         Build a network of people I will need to know in my industry
·         Find agencies to interview with. Research what the income and benefits are.
·         Finish classes with a high GPA

Summer after College
·         If and when I get a job continue to have contacts in my network to keep lines open for opportunities
·         Frame my Diploma!!!
·         Decide whether to apply for a Master’s Degree Program

Saturday, December 1, 2012

Job Shadow

Maria Andersen
Job Shadow
CLSS 2100
12/01/2012

1.     I am Job shadowing Pete Mazeika who is an Insurance Agent.
2.     
3.     Questions:


What kind of degree do you have?
-I have an MBA from the University of Utah

What kind of problems do you deal with?
-I mainly am here to help clients be protected in case of a claim. I love to help making sure they are covered and that I am there to help the claim process and make sure that they are put back to where they were before the claim like nothing happened before.

How is the economy affecting this industry?
-I haven’t noticed much of a difference. Everyone needs insurance, and this industry with technology is constantly changing. We do have more and more people constantly shopping their insurance because it is so easy to get that kind of information now by just going online.

Do you have any advice to someone looking into this field?
-I would definitely recommend considering going into this industry. I love it because I am not selling something people don’t need. There would most likely always be a job/position in this kind of a job because of state laws.

What kind of advice to you have to a student looking into a career doing insurance?
-I would absolutely make sure that whatever insurance company you decide to do work for them first as a sales team member so you know the ins and outs of the company you are working with. That way you can see things like reputation, statistics, customer satisfactions and other aspects of the business.

If you didn’t do insurance, what would you have done next?
-I think I would still be doing insurance, but possibly doing it independently. I did want to go into something else like accounting or something else financially.

Is this industry growing in Utah?
-It definitely is. Because we are a growing state with move-ins and families growing and new home developments there are such opportunities still for business growth.

Are there any advancement that you can have in the future?
-Being an agent the real advancement you have is by growing your book of business. This company right now has opportunities in going into management but I feel that the best thing to do is growing your clientele. That alone can create great stability and also more income.

I think that this shadow was pretty impressive to see a little more about what happens on a day to day basis, the phone calls and clients that someone deals with on a daily basis and also the rewards coming in. I am still undecided that I want to go into this because it is a business and I would have to have start up revenue in order to open my doors.

Saturday, November 24, 2012

Star Stories


Maria Andersen
Star Stories
CLSS 2100
11/24/2012
1.     Give an example of what teamwork means to you.
o    Describe the situation
I feel that Team work is necessary to have in the work place. I have worked in an office where I had four team members, all with different talents. These talents pooled together can be an asset as long as used properly.
o    What was the task at hand…
Our boss had a situation where we needed to change our systems in the office to become more efficient and be able to know what was next in any situation especially sales. We were lacking in our follow up to close more sales.
o    What action did you take….
As the office manager I was able to assess quickly which team member seems to close quicker and more frequently on sales. I got us all together to pool ideas together, gathering from each team member what they do in what felt like their most successful area they were in.
o    Finally, what were the results of your action…
By being able to take an overview look at what the team did as a whole, and to take pieces together and brainstorm we were able to come up with a more efficient system where everyone would do the same thing. The following month we had an incredible increase in the closing ratio for our office from 15% of those quoted up to 30% closed sales.
2.     Give me an example of a major challenge that you faced, and how you went about addressing the problem, and how it turned out.
o    Describe the situation
I had a classmate in high school who did not like me and made things difficult for me.
o    What was the task at hand…
We were both placed in a leadership position of the group we were involved in and had to work together to complete the responsibilities of the position.
o    What action did you take….
In an effort to work effectively, I worked hard to avoid situations that would cause contentions between us. For example, I made sure that all communication was sent to her even if it did not apply so that she felt involved and valued in the group.
o    Finally, what were the results of your action…
As a result of our experiences we were able to successfully complete our responsibilities and it became much easier to deal with her in future instances.
3.     Describe a past goal and how you achieved it.
o    Describe the situation
I was part of a leadership team.
o    What was the task at hand…
We had set a goal of doubling our past years’ performance
o    What action did you take….
To reach our goal, I focused on the basics of our process and looked at ways to improve our performance to get a smoother constancy in the work process.
o    Finally, what were the results of your action…
We were successfully able to achieve our goal of doubling our previous performance

Wednesday, November 21, 2012

Mock Interview


a.     Who did you interview with and what is their job title?
I interviewed with the Agency Field Executive for an insurance company

b.    What was most useful to you about this experience?
It was nice to know what specific questions and answers this company would be asking and expecting in an interview for a prospective agent.

c.     What was the most difficult question you were asked? Why?
The most difficult question was when they asked about a business plan. Since I haven’t gotten deep into my major I felt like I  really didn’t know the answer to this at all. I felt a little embarrassed and honestly was hard to get out of the question without saying “I don’t know”. I basically ended up saying that since I was still looking at my options of different Companies that I haven’t prepared an exact business plan quite yet.

d.    What advice would you give to others preparing for an interview?
I think that you really need to make sure you know enough of the company and industry you are going into along with the position and what is expected of you. I think if you understand that well it is easier to be able to answer questions without hesitation and with confidence.

e.     Name at least three (3) things you learned.
I learned about the different positions on a corporate level and business owner level there is within the company
I learned about how friendly this person was and how it reflected on what the Company believed in.
I felt like the interviewer was interested in informing about the position along with wanting to know more about me.

f.     Name at least three (3) things that can be improved on for your next interview. 
Less pausing between questions or saying “um”
Be more confident about myself, more self-promotion
I needed to be less nervous about the interview. Even though this was a mock interview I think it is important to go into an interview not thinking that this is the end of the world. I think that by putting so much pressure on myself made me say and do things I would not normally do..

Sunday, November 18, 2012

Resume & Cover Letter


March 31, 2012





To whom it may concern:


I am very interested in applying for the position of Office Manager for your Agency. I feel I have the experience that you are looking for. I work well under pressure and am the best candidate to be an effective leader for your office. I have attached my resume with my experience.




Thank you for your consideration,



Maria Andersen





Maria Andersen                                                                             


                    75 S 725 E #2 
                    Lindon, UT 84042
                    801-644-9586
Work Experience

 Kohl’s Department Store July 2011-Present


Sales Associate/Cashier
  • Upsold in store Credit Card
  • Independently worked to get projects finished end of shift
  • Helped with Spanish speaking customers at the Service Desk



State Farm Insurance-Ray Smith, Agent May 2010- August 2011


Licensed Staff
·         New Sales, upsold of new and current clients, keeping their needs in mind.
·         Customer Service via phone and internet. Problem Solving Client’s Concerns, Taking Payments, Calling out on past due bills.
·         Bookkeeper of business expenses and payroll
·         Light Cleaning duties


Accomplishments

High School Graduate 2004
Roy High School Sterling Scholar: Foreign Language
Many Science and Music Awards
Licensed in the State of Utah: Property and Casualty, Life and Health (Expires 3-31-2014)





Education

Currently Enrolled at Utah Valley University
Major in Secondary Spanish Education
Anticipated Graduation 2014

 Skills                             10 Years of Customer Service Experience
                                        Bilingual Speaking Spanish
                                        Entrepreneur Oriented 

























Sunday, November 11, 2012

E-scavenger hunt


L10 –e-Scavenger Hunt
Maria Andersen
e-Scavenger Hunt
CLSS 2100
11/10/12              

First explore the Career Development Center website: www.uvu.edu/cdc   and answer the questions below.   As you complete this e-Scavenger Hunt you will find many resources available to assist you as you prepare for your career.

1.      List at least one event that is happening this semester listed in “Upcoming Events”.  Are there any employers interviewing on campus this week?  If so who is it and when will they be on campus?

The next recruiting day will be December 3rd, 2012.
No interviews this week, but BYU Broadcasting will be on campus on November 15th.

2.      List 4 services offered by the Career Development Center.

Help with Resumes, Help With cover letters, Mock Interviews, Networking.

3.      Look under the “Students” tab for the “Job Search Engines”.  What are 4 sources the website suggests you to look for job opportunities?

Jobsonwallstreet.com
Artcareer.net
Mymusicjob.com
Autojobs.com

4.      Locate the names of 4 counselors and tell what their specific area is.

Sue Stephenson-College of Humanities and Social Sciences.
Gary Gardner-School of education and school of the arts
Jordan Doman- college of technology and computing and aviation
Dan Felts- College of Science and Health


5.     What services are available to help you prepare for grad school?

Grad school fair
Graduate Exam Preparation center
Community and continuing education online classes




6.     Find Optimal Resume on the CDC website (homepage).  This is a free service to help students create a basic resume.  Create an account and a simple resume with this tool.  Submit the resume you created with this assignment.  (I’m not grading on the resume you create.  I just want you to know about this tool.)

See attachment

7.      Where is the CDC office located?  What is the office phone number?

Losee Commons room 409.
Office # is 801-863-6364


The rest of the questions will refer to the internship website.  Go to the “Students” tab on the CDC website and find “internships in the drop down list or type www.uvu.edu/internships in your browser.

8.     Who is the Director of Internship Services? Who is the Internship Coordinator?  Where is the Internship Office located?

Marsha Haynes is the Director.
Maren Mather is the Coordinator.
The office is located at the career center at Losee Commons room 409




9.     What is the process for setting up an internship for credit?
Make an appointment with your Career Services Counselor - (801) 863-6364.
‡ Meet with your internship coordinator in your department.
‡ Identify internship sites that match your skills, interests and goals.
‡ Develop a resume and cover letter and prepare for interviews.
‡ Schedule interviews with prospective site supervisors and ensure the experience
provider has completed a Master Agreement with the Internship Services office
in CSSE.
‡ Discuss your ability togainacademiccreditfor yourinternshipwithyourDepartment
Internship Coordinator and register for the internship.
‡ Complete the online internship orientation.
‡ Complete a Learning Agreement and/or other required documents with your
Department Internship Coordinator and obtain the required signatures.
‡ Arrangetomeet and/orcommunicatewithyourDepartmentInternshipCoordinator
throughout the semester.
‡ Meet with your site supervisor to discuss and sign your performance evaluation if
required. Return the performance evaluation to your Internship Department
Coordinator.
‡ Complete the online student evaluation and any other documents required by your
Department Internship Coordinator.



10.  List two internships found on the “Weekly Hot Internships” list?
Academy for Child Advocacy and Family Support (ACAFS
Marvellous Catering



11.  List two internships available in Washington DC and the current deadline for application.
Senator Orrin Hatch - $1,000 per month. Deadline February 17, 2012
Republican National Committee March 2, 2012



12.  Find the testimonial page for internships.  (http://www.uvu.edu/internships/students/testimonials.html) View at least one testimonial.  Who did you watch and what did you learn?  Look at the written testimonials.  What one impressed you?
I watched Ana Culp. She liked that the internship she had helped her out and that the job was excited to have a UVU student
I read about Jared Walker. I thought that it was cool that he got such a cool internship for a big company like Real Salt Lake.



13.  What internship scholarships are available?
General Internship scholarships
Government Internship Scholarships
Non Profit Scholarships




14.  Take a look at the Internship Blog and Facebook page.  What suggestions do you have that would make these more helpful?

I looked at the blog and feel that maybe posting something at least weekly would be beneficial. The newest thing I found on there is from September of 2011. More than a year ago.


15.  Go go to the “Have a quick Question” box on the internship home page and ask a question regarding internships.  Write the question you asked below.

Once you apply for an internship, how long does it take to find out you got the internship?




Now you know alot about the Career Development Center and Internship Services.  Stop in and get acquainted or email your questions to cdc@uvu.edu